Last updated: June 2025
At Ardalci, we are committed to protecting your privacy and handling your personal information with care. This Privacy Policy outlines how we collect, use, store, and protect your data when you visit our website or make a purchase from us.
Who We Are
Ardalci is a luxury handbag brand inspired by Scandinavian design and crafted in Italy. Our website address is: https://ardalci.com.
What Personal Data We Collect and Why
Orders and Account Information
When you make a purchase or create an account, we collect personal information such as:
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Your name
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Email address
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Billing and shipping address
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Phone number
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Payment details (processed securely via our payment provider)
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Order history
This information is used to:
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Fulfil your order
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Communicate with you about your purchase
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Provide customer support
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Send order confirmations and tracking updates
Comments and Reviews
If you leave a comment or review on our site, we collect:
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Your name and email address (as provided)
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Your comment content
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Your IP address and browser user agent (to help detect spam)
An anonymised string (hash) of your email address may be sent to the Gravatar service to display your profile image, if applicable. Their privacy policy is available at: https://automattic.com/privacy.
Media Uploads
If you upload images (e.g. for reviews), please avoid including embedded location data (EXIF GPS), as visitors to the site may be able to extract this information.
Cookies
We use cookies to improve your experience. Cookies may be used to:
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Remember your preferences and login details
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Track website performance and usage (via analytics tools)
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Store cart and checkout information
You can manage or disable cookies through your browser settings. Some cookies are essential to the operation of our site and cannot be disabled.
Embedded Content from Other Websites
Articles or pages on this site may include embedded content (e.g., Instagram posts, YouTube videos). Embedded content behaves as if you visited the originating website, which may collect data and track your interaction.
Who We Share Your Data With
We only share your data with trusted third-party services necessary to operate our business, such as:
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Payment processors (Stripe)
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Shipping and logistics providers
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Email marketing platforms (if you opt in)
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Web hosting and analytics tools
We do not sell or rent your data to third parties.
How Long We Retain Your Data
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Order and customer records are retained for as long as necessary to meet legal, tax, and customer service obligations.
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Comments and their metadata are stored indefinitely to support future engagement.
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If you register an account, your information can be accessed, updated, or deleted at any time (except username).
Your Rights Over Your Data
You have the right to:
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Access the personal data we hold about you
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Request a copy of your data
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Request correction or deletion of your information
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Withdraw consent for marketing communications at any time
To exercise any of these rights, contact us at support@ardalci.com.
Where Your Data Is Sent
Visitor comments and form submissions may be checked through automated spam detection services. Order data is transmitted securely to our payment and shipping providers.
How We Protect Your Data
We implement appropriate security measures to protect your data, including:
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SSL encryption for data transmission
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Secure payment gateways
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Access controls and data minimisation practices
Contact Us
For questions about this Privacy Policy or your personal data, please contact:
Email: support@ardalci.com